ACSI, a European leader in campsite bookings and travel services, was running critical publishing and search systems on a legacy, on-premise infrastructure. As customer traffic surged especially during peak travel seasons, the old setup could no longer keep up with the demands of modern digital users.
Key challenges included
Escalating Infrastructure Costs
The existing compute model relied heavily on fixed resources, driving up costs without matching utilization. This was unsustainable as traffic patterns fluctuated across global time zones.
Search System Bottlenecks
The Solr-based search engine, central to campsite discovery, frequently slowed down or crashed under heavy load. This led to poor user experience and dissatisfied customers.
Monolithic Application Architecture
A large monolithic system slowed down development cycles, made scaling inefficient, and increased the blast radius of failures.
Performance Issues in Applications
PHP-FPM misconfigurations and server bottlenecks limited response times, causing pages to load slowly during traffic surges.
Operational Inefficiencies
Troubleshooting critical services like RabbitMQ was reactive and time-intensive, often extending downtimes and delaying fixes.
Manual & Slow Delivery Pipelines
Limited automation in deployments restricted agility, causing delays in rolling out new features or bug fixes.
ACSI required a strategic IT transformation that could modernize their infrastructure, migrate critical services to the cloud, improve the speed and reliability of search, and enable a scalable, secure, and fault-tolerant environment capable of supporting future growth.
Our Solution
Eastern Enterprise led a strategic migration to the cloud and re-architected ACSI’s systems to ensure reliability, scalability, and agility.
Key actions included
Cloud Migration: Transitioned on-premise servers to cloud infrastructure, enabling fault tolerance and high availability.
Solr Cloud Modernization: Migrated Solr from a fragile single-node setup to a cloud-based master-slave cluster, drastically improving resilience and query performance.
Microservices & Kubernetes: Broke down monolithic applications into Kubernetes-based microservices, enabling independent scaling, isolation of failures, and faster feature rollouts.
With Eastern Enterprise’s IT transformation, ACSI evolved into a cloud-native, resilient, and scalable booking platform.Downtime was significantly reduced, ensuring smooth global order processing.
Their Solr-powered search became faster, reliable, and highly available.
The migration reduced downtime that previously led to direct revenue loss.
Developers enjoyed a streamlined CI/CD process and faster innovation cycles.
Travelers benefited from a smoother booking experience, even during peak seasons.
Eastern Enterprise empowered ACSI to deliver a robust and future-proof digital platform, strengthening its position as Europe’s trusted campsite booking specialist.
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