About The Client

The client, a global e-commerce leader in print-on-demand, was experiencing rapid growth across multiple regions. While their platform enabled seamless printing and shipping worldwide, their technology foundation struggled to keep pace with business demands.

 Escalating Infrastructure Costs

The existing compute model relied heavily on fixed resources, driving up costs without matching utilization. This was unsustainable as traffic patterns fluctuated across global time zones.

 Limited Scalability & Resilience

The absence of automated scaling and reliance on traditional hosting methods created risks during seasonal or promotional spikes. Outages during these periods had a direct impact on order fulfilment and customer satisfaction.

 Inefficient Deployment Processes

Manual and error-prone deployments slowed down release cycles, delaying feature rollouts and reducing the ability to respond quickly to market demands.

 Lack of Real-Time Insights

Without unified monitoring, logging, or APM integration, troubleshooting was reactive and time-consuming, leading to extended downtimes and delayed incident response.

 Fragmented Access & Security Management

Managing access for a growing engineering team across Kubernetes clusters was complex, lacked single sign-on, and increased operational overhead.

The client needed a cost-optimized, cloud-native DevOps framework that could keep pace with global business growth, improve developer agility, reduce operational costs, and ensure the platform’s resilience and availability worldwide.

Our Solution

Eastern Enterprise partnered with the client to design and implement a cloud-native, DevOps-first infrastructure that transformed their operations.

Key actions included

• Kubernetes Modernization: Set up a self-hosted Kubernetes cluster optimized with spot instances for cost efficiency, supported by a NetApp storage solution for reliability.
• Deployment Automation: Established GitOps workflows using ArgoCD, CircleCI ensuring faster and error-free deployments.
• Security & Access Control: Implemented Single Sign-On (SSO) with role-based access to streamline user management across namespaces and resources.
• Observability & Monitoring: Integrated Datadog and New Relic APM for end-to-end monitoring, real-time issue tracing, and application performance insights.
• Centralized Logging: Deployed Elasticsearch to create a unified and searchable logging solution for all applications.

Eastern Enterprise partnered with the client to design and implement a cloud-native, DevOps-first infrastructure that transformed their operations.

Technology Stack

Eastern Enterprise proposed the following technology to easily reach the requested functions